SendWP

I was able to solve a sticky client issue within 30 minutes. This is something I have needed for a long time. An elegant solution to a tricky problem. I immediately bought it for my own website and will be pretty much forcing clients to use this service. Thanks Matt, great plugin!

Special shout out to Matt. Super quick response times and easy to work with to resolve subscription and url issues. Clearly and patiently explained answers to all of my questions.

I had found the SendWP plugin while searching for an alternative to Amazon SES. The pricing structure is very simple, which I like. However, it is also essential for European website operators that the selected third-party providers and partners comply with the General Data Protection Regulation (GDPR), or who provide some basic company information, which is unfortunately not the case here. There is no information about who exactly operates the service and where they are headquartered. However, this information is mandatory according to the GDPR. Because as a website operator in the EU, data processing agreements must be concluded with third-party providers from certain countries that process our customer data (here: e-mails from visitors, users, customers etc.). Because, the headquarters of these third-party providers used must be stated in one's own data protection documentation. Unfortunately, these are the requirements. So I tried to contact the provider to find out this information. But unfortunately, already here in the support forum, the first message (READ THIS FIRST) points out that no support is provided. Unless you register an account on their website, but in turn you need to pay to create an account, no matter what. So it is neither possible to test the plugin or the service, nor is it possible to get legally important information about the provider without creating a paid account. These are all red flags in my eyes and although I have not yet been able to test the plugin and its quality. For this reason, I cannot recommend it in any case.

Make a record of outgoing emails, set the name to sender email.

Sent a support request at end of day (UK) and had a response and fix by following morning from SendWP. Received a prompt response and a patch was quickly deployed to fix the server problem. Very impressed by our friends across the pond 👍

I have been super impressed with the support from SendWP. Super fast to reply and go above and beyond. Highly recommend them.