ItsBot – Chat Agent

Door supportitsbot

Beschrijving

Unlock the full potential of your ItsBot platform with ItsChat—dynamic AI Chat Agent plugin for seamless, intelligent customer interactions.

External Services

This plugin connects to the ItsBot AI service to provide an intelligent Chat Agent on your WordPress website. The connection is necessary for the Chat Agent to access its trained knowledge base and provide responses to your website visitors.

Data Transmission

The plugin sends the following data to ItsBot servers:

The Bot ID (provided by you during setup) to identify which specific Chat Agent configuration to load
Visitor information collected through the chat interface (name, email, and phone number) before answering queries
Chat messages/questions submitted by website visitors

No WordPress site data or admin credentials are collected or transmitted.

The data is sent when:

The Chat Agent widget is loaded on your website
A visitor provides their contact information to start a conversation
A visitor sends a message to the Chat Agent

Service Provider Information

This service is provided by ItsBot AI:

The embeded.js script is hosted on ItsBot’s servers (widget.itsbot.ai) and is required for the Chat Agent functionality to work properly.

Installatie

To install the plugin via WordPress Dashboard:

In the WordPress admin panel, navigate to Plugin > Add new
Search for itsbot chat agent
Click install and wait for the installation to finish. Next, click the activate link

To install the plugin manually:

Download and unzip the plugin package – itsbot-chat-agent.zip
Upload the itsbot-chat-agent.zip to /wp-content/plugins/
Activate the plugin through the ‘Plugins’ menu in WordPress
Access Chat Boot Setting from WordPress Admin

FAQ

To install the plugin via WordPress Dashboard

In the WordPress admin panel, Menu > Plugin > Add new
Search for Breeze
Click on install and wait for the installation to finish. Next, then click on the activate link