Beschrijving
The Help Dialog offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog shows FAQs, search, and a contact form.
See the Help Dialog in action. Open it on the right bottom corner:
Help Dialog Demo
How Will Help Dialog Assist My Customers?
- Users can help themselves.
- Users can contact you via a contact form.
- Help Dialog is available 24/7 outside of your business hours.
- There are easy-to-find support questions on every page or any page you choose.
How Will Help Dialog Improve My Business?
- No hourly monitoring of the chat.
- Easy to maintain and expand.
- Actionable results with analytics (PRO).
What exactly do you get with Help Dialog?
✅ 1. Create custom questions and answers (FAQs)
- Provide the best content and information tailored to your website pages.
- Add a Help Dialog to product pages, documentation and articles, the home page, and more.
- Share common questions across multiple pages.
- Customers can search all existing questions for answers on any page.
- Provide answers to the most common questions instantly, always 24/7.
✅ 2. Search FAQs, Knowledge Base Articles, and more
- Customers can search existing faqs, documentation and posts.
- Integrate search with Echo Knowledge Base
- Enable searches of posts and certain Custom Post Types.
✅ 3. Show compact Contact Us form
- Ensure that no customer will ever be left without an answer.
- Customers can contact you if they need help.
- Receive an email instantly whenever a user submits an inquiry.
- Track the pages on which a user submits an inquiry.
✅ 4. Customize Help Dialog widget
- Easily customize the widget, so it fits your website look.
- Match your theme, branding style, and colors.
💡 KEY FEATURES
- Quick, five-minute setup.
- A lightweight and customizable widget that will work great with your branding.
- Supports RTL and WCAG accessibility.
- Responsive design that works with any theme.
💡 WHY CHOOSE HELP DIALOG?
- Innovative features and ongoing improvements
- Friendly and timely 24/7 support
- Integrated with Echo Knowledge Base
- Unlimited Help Dialog widgets and FAQs
See our Help Dialog documentation here
Use Cases
- Frequently Asked Questions (FAQs)
- Internal help for company employees and teams on an intranet
- External help for customers
- WooCommerce FAQs for products
- Product information for customers – good for e-commerce websites
- Supplemental information on standards and policies at government agencies
- Engagement of applicants and students at schools and colleges (eLearning)
⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐
✅ Echo Knowledge Base is a documentation plugin for WordPress. Create knowledgebase, docs, FAQs, and wikis easily. Learn More
✅ Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More
✅ Show IDs reveals IDs on admin screens that list posts, pages, custom post types and taxonomies, and others. Learn More
✅ The Content Down Arrow is coming soon.
Schermafdrukken
Installatie
You can install the Help Dialog from your WordPress Dashboard or manually upload it through FTP.
OPTION 1: Install Help Dialog Plugin from WordPress Dashboard
- Navigate to Plugins -> Add New.
- Search for ‘Help Dialog’ and install the plugin.
- Activate the plugin in the Plugins menu.
- Optional step: configure the plugin in the Admin menu, in Help Dialog -> Need Help page.
OPTION 2: Manually Upload Plugin Files
- Download the plugin file from the plugin page: help-dialog.zip.
- Unzip the file help-dialog.zip.
- Upload the ‘help-dialog’ folder to your ‘/wp-content/plugins’ directory (do not rename the folder).
- Optional step: configure the plugin in the Admin menu, in Help Dialog -> Need Help page.
FAQ
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Where can I find complete documentation on your Help Dialog?
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Full searchable docs can be found at Help Dialog
Beoordelingen
Bijdragers & ontwikkelaars
“Help Dialog – FAQs, Search & Contact Form” is open source software. De volgende personen hebben bijgedragen aan deze plugin.
BijdragersVertaal “Help Dialog – FAQs, Search & Contact Form” naar jouw taal.
Interesse in ontwikkeling?
Bekijk de code, haal de SVN repository op, of abonneer je op het ontwikkellog via RSS.
Changelog
1.21.0
Release Date: Oct 14, 2022
Changes:
* New: initial message
* Update: improve admin UI
* Fix: cleanup and minor fixes
1.10.0
Release Date: July 27, 2022
Changes:
* New: ability to restrict access to private FAQs
* Update: move FAQs and Widget info to tables
* Fix: cleanup and minor fixes
1.0.0
Release Date: June 12, 2022
Changes:
* New: initial release