Knowledge Base for Documentation, FAQs with AI Assistance

Beschrijving

The best WordPress Knowledge Base plugin

This Knowledge Base plugin is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It’s easy to use and includes a variety of features to help you build a better Knowledge Base.

ChatGPT AI assistance is available to help you write your articles.

Lay-outs
* Basis lay-out – Demo 1 hier
* Basis lay-out – Demo 2 hier
* Tabs lay-out – Demo 3 hier (Multi product voorbeeld)
* Tabs lay-out – Demo 4 hier (Multi product voorbeeld)
* Categorie lay-out – Demo 5 hier

Bekijk hier onze knowledgebase documentatie

KEY FEATURES

✅ Een snelle zoekbalk met vermelde resultaten

✅ Vijf niveaus van hiërarchische documentatie

✅ Voeg tags, kruimelpad, terug knop en reacties aan je documenten toe

✅ Navigation sidebar listing categories and articles

✅ Includes auto-generated TOC

✅ AI Content Writing Like ChatGPT

⭐ MORE FEATURES

  • Set up in 5 minutes
  • Organiseer je documentatie per team, product en dienst door het gebruik van de tabs lay-out
  • Artikelen en categorieën alfabetisch, chronologisch of in welke volgorde dan ook sorteren
  • Gecodeerd voor de beste SEO resultaten
  • Article Views Counter
  • Supports RTL, WCAG accessibility, WPML and Polylang
  • Responsive design that works with any theme
  • Frequently Asked Questions (FAQ) shortcode. Learn More
  • Articles Index Directory shortcodes. Learn More
  • Change typography (font family and size) for article and category names, TOC, breadcrumbs, and more.

💡 Get help with writing your FAQs using ChatGPT AI

  • Check your spelling and grammar with GPT.
  • Generate article outline.

💡 EASY TO STYLE WITH PRE-MADE DESIGNS

  • Choose from 26 professional pre-made designs, no coding required.
  • Enjoy a variety of colors, styles, and layouts.
  • Switch between designs with a single click.
  • Choose from Basic, Tabs, Category Focused, Classic and Drill Down layouts.

💡 WORKS WITH BUILDERS

  • Compatible with Elementor and Templates
  • Works with Beaver Builder, Divi, Visual Composer, and others.

💡 HELP DIALOG CHAT INTEGRATION

The free Help Dialog Chat plugin offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat shows FAQs, search, and a contact form. Learn More

✅ Why Choose Echo Knowledge Base?

  • It’s an easy-to-use plugin for your WordPress website.
  • Choose from ready to use professional designs.
  • Match your theme with a simple visual Editor, no coding required.
  • Organize your articles and categories into five levels of hierarchy.
  • All essential features are free, plus get access control and more with add-ons.
  • Friendly and timely support from our team.

🚀 Add-ons functies

  • Beheer toegang en machtigingen op basis van groepen, WordPress gebruikers en rollen en aangepaste rollen.
  • Beheer openbare en privéartikelen en wie artikelen kan lezen, schrijven en bewerken.
  • Maak onbeperkt kennisbanken met afzonderlijke artikelen, categorieën, tags en meer.
  • Indelingen van zijbalk en raster maken.
  • Importeer artikelen en categorieën.
  • Vote on articles, add a feedback form, and learn from analytics.
  • Gebruik widgets en shortcodes voor categorieën, populaire artikelen en de zoekbalk.
  • Artikelen vervangen door PDF’s, externe documenten, videokoppelingen en meer.
  • Filter zoeken op categorie.
  • Gebruik Geavanceerde zoekanalyses om de meest populaire en lege zoekopdrachten te bepalen.
  • Migrate, create and copy articles and images from your Knowledge Base.

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💡 GA VERDER MET ADD-ONS

PRO-bundel
Bekijk onze PRO Bundle.

Access Manager
Met Access Manager kunnen beheerders, bedrijven en organisaties de toegang tot hun privé-kennisbank beheren en beperken op basis van WordPress-gebruikersaccounts. Toestemming verlenen met behulp van rollen en groepen.

Elegante lay-outs
Elegante lay-outs voegt raster- en zijbalklay-outs toe. Gebruik Rasterindeling of zijbalkindeling voor de hoofdpagina van KB of combineer basisindelingen, tabbladen, raster- en zijbalkindelingen op verschillende manieren. Leer meer.

Onbeperkte kennisbanken
Maak Meerdere kennisbanken, één voor elk product, dienst, onderwerp of afdeling. Elke kennisbank heeft aparte artikelen, URL’s, KB hoofdpagina en beheerschermen. Meer informatie.

Geavanceerd zoeken
Verbeter de zoekervaring van gebruikers en bekijk zoekanalyses, waaronder populaire zoekopdrachten en zoekopdrachten met geen resultaten. Leer meer.

Artikel beoordeling en feedback
Stel gebruikers in staat waardevolle feedback te geven op je artikelen. Verzamel analyses over de meest en minst beoordeelde artikelen. Meer informatie.

Widgets
Voeg Knowledgebase Search, meest recente artikelen en andere widgets en shortcodes toe aan je artikelen, zijbalken en pagina’s. Leer meer.

Links editor voor PDF’s en meer
Stel artikelen in op koppelingen naar PDF’s, pagina’s, berichten en sites. Kies op de hoofdpagina van DE KB pictogrammen voor je artikelen. Leer meer.

Articles Import and Export
Import and export articles and their content, comments, categories, tags, and attachments. Migrate and copy articles between KBs. Edit articles outside of WordPress. Learn More.

  • (PRO) Grid Layout – Demo 5 hier
  • (PRO) Zijbalk Layout – Demo 8 hier
  • (PRO) Links – Demo 9 hier

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OUR FREE COMPLEMENTARY PLUGINS

✅ The Help Dialog Chat offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat includes FAQs, search, and a contact form. Learn More

Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More

Show IDs reveals IDs on admin screens, including posts, pages, custom post types and taxonomies, and others. Learn More

✅ The Content Down Arrow is coming soon.

Schermafdrukken

  • Modular Layout example

  • Basic Layout example with images

  • Tabs Layout example with images

  • Categories Focused Layout example with icons

  • Article page with breadcrumb, back button, print button, Table of Content, widgets, and more

  • Frequently Asked Questions shortcode and module

  • Resource Links module

  • ChatGPT AI content writing assistant to correct spelling and grammar

  • ChatGPT AI to improve article outline

  • ChatGPT AI to improve article content

  • Stijlen voor pagina categoriearchief

  • Five levels of categories

  • PRO version: Advanced Search with analytics showing popular and not-found searches

  • PRO version: Elegant Layouts with Category sidebar and list of articles

  • PRO version: Access Manager to restrict access to knowledge base content

  • PRO version: Advanced Search and Sidebar from Elegant Layouts

  • Tabs Layout example

Blokken

Deze plugin heeft 1 blok.

  • Knowledge Base for Documentation, FAQs with AI Assistance

Installatie

U de Knowledge Base voor documenten en veel gestelde vragen installeren vanuit uw WordPress-dashboard of handmatig uploaden via FTP.

OPTIE 1: Knowledgebase plugin installeren vanuit WordPress Dashboard

  1. Navigeer naar Plug-ins -> Nieuw toevoegen.
  2. Zoek naar ‘Knowledge Base for Documents and FAQs’ en installeer de plugin.
  3. Activeer de plugin via het ‘Plugins’ menu in WordPress.
  4. Optionele stap: configureer de plugin in het Beheer menu, in Kennisbank -> KB configuratie pagina.

OPTION 2: Plug-insbestanden handmatig uploaden

  1. Download het plugin bestand van de plugin pagina: echo-knowledge-base.zip.
  2. Pak het bestand echo-knowledge-base.zip uit.
  3. Upload de map ‘echo-knowledge-base’ naar uw map ‘/wp-content/plugins’ (wijzig de naam van de map niet).
  4. Optionele stap: configureer de plugin in het Beheer menu, in Kennisbank -> KB configuratie pagina.

FAQ

Waar vind ik volledige documentatie over uw knowledgebase?

Volledige doorzoekbare documenten zijn te vinden op Knowledge Base

What is ChatGPT ?

Read about ChatGPT at ChatGPT

Beoordelingen

13 december 2023
I love the plugin and the support is amazing. I tried a few plugins before, but this is the best.
31 oktober 2023
We’re building a large knowledge base & this plugin has been great to work with, easy to use, great documentation, with lots of great add on options - and truly great customer support! No hesitation to give this one 5 stars.
9 augustus 2023
Outstanding software and support, always eager to help very fast and accommodating! We use the knowledge base for several years now with many different user groups, the access management is well thought through and easy to use.
8 augustus 2023 1 reactie
Very easy to setup and manage and their help dialog app is just as easy to set up. Hopefully they will develop a customer support app with canned answers that integrates with the KB. Then I will give them a sixth star!!!!!!
4 augustus 2023
With its intuitive interface, creating and organizing articles are very easy to do and so far, the responses from the technical support are fast. It's great.
Lees alle 95 beoordelingen

Bijdragers & ontwikkelaars

“Knowledge Base for Documentation, FAQs with AI Assistance” is open source software. De volgende personen hebben bijgedragen aan deze plugin.

Bijdragers

“Knowledge Base for Documentation, FAQs with AI Assistance” is vertaald in 13 talen. Dank voor de vertalers voor hun bijdragen.

Vertaal “Knowledge Base for Documentation, FAQs with AI Assistance” naar jouw taal.

Interesse in ontwikkeling?

Bekijk de code, haal de SVN repository op, of abonneer je op het ontwikkellog via RSS.

Changelog

11.42.0

Release Date: Feb 25, 2024
* Fix: Cleanup and minor fixes

11.41.0

Release Date: Feb 25, 2024
* New: FAQs title and location
* New: Articles List title and location
* Update: Drill Down Layout – improved sub-category display
* Update: remove FAQ draft status
* Fix: Cleanup and minor fixes

11.40.1

Release Date: Feb 16, 2024
* Update: improved loading of settings UI
* Fix: Cleanup and minor fixes

11.40.0

Release Date: Feb 10, 2024
* New: FAQ Groups and FAQ Group Shortcode
* New: All Articles – add category filter
* Fix: Cleanup and minor fixes

11.31.0

Release Date: Jan 6, 2024
* Update: Retire Article v1
* Fix: Article View Counter unserialize fix
* Fix: Cleanup and minor fixes

11.30.2

Release Date: Dec 17, 2023
* Fix: Settings UI error

11.30.1

Release Date: Dec 17, 2023
* Fix: Cleanup and minor fixes

11.30.0

Release Date: Dec 12, 2023
* New: Popular Articles List
* New: Resource Links Module if Elegant Layout enabled
* Update: Rename Modular Layout and Reorganize UI
* Update: Rename Product Layout to Drill Down Layout
* Fix: Cleanup and minor fixes

11.20.0

Release Date: Dec 3, 2023
* Fix: Cleanup and minor fixes

11.1.0

Release Date: NOv 10, 2023

  • New: FAQ Schema for FAQs

11.0.1

Release Date: Aug 14, 2023

  • Fix: Cleanup and minor fixes

11.0.0

Release Date: Aug 7, 2023

  • New: Modular Main Page
  • Update: WordPress 6.3 compatibility
  • Fix: Cleanup and minor fixes

10.2.0

Release Date: June 27, 2023

  • New: Article View Counter
  • Fix: Cleanup and minor fixes

10.1.0

Release Date: Apr 6, 2023

  • New: ChatGPT helper for article outline
  • New: ChatGPT helper for text improvements
  • Fix: Cleanup and minor fixes

10.0.0

Release Date: Feb 27, 2023

  • New: ChatGPT content writing assistant powered by GPT-3 from OpenAI
  • New: Advanced search param definition
  • Fix: Cleanup and minor fixes

9.21.0

Release Date: Feb 2, 2023

  • New: FAQs shortcode
  • New: Draft like Categories
  • Fix: Cleanup and minor fixes

9.20.0

Release datum: 12 november 2020

  • Update: Improve CSS loading speed
  • Update: Improve Google CLS
  • Fix: Cleanup and minor fixes

9.12.0

Release Date: Aug 23, 2022

  • Update: New UI for simple KB configuration
  • Update: Improve debugging
  • Update: Contributor can see a list of KBs
  • Update: full width when printing article
  • Fix: Cleanup and minor fixes

9.11.0

Release Date: June 25, 2022

  • Update: Option to show article title with Current Template
  • Fix: Cleanup and minor fixes

9.10.0

Release Date: May 23, 2022

  • New: Convert Posts and CPTs to KB Articles
  • New: KB Block Theme template
  • New: Article list indentation
  • Update: WordPress 6.0
  • Update: list available shortcodes and widgets
  • Fix: Cleanup and minor fixes

9.3.0

Release Date: Apr 2, 2022

  • New: Convert Posts and CPTs to KB Articles
  • New: Add backend mode to the Editor
  • Fix: Article content output for Current Template
  • Fix: Cleanup and minor fixes

9.2.1

Release Date: Mar 5, 2022

  • Fix: Article content output for KB Template
  • Fix: Cleanup and minor fixes

9.2.0

Release Date: Feb 25, 2022

  • Update: Article content output for KB Template
  • Fix: Cleanup and minor fixes

9.1.0

Release datum: 18 februari 2022

  • New: Articles Index Directory shortcode
  • Fix: Cleanup and minor fixes

9.0.2

Release datum: 2 febrauri 2022

  • Fix: Category private articles query.

9.0.1

Release datum: 31 jan. 2021

  • Fix: Revert change to article content output.

9.0.0

Release Date: Jan 30, 2022

  • New: navigation sidebar with categories and articles
  • Update: Various fixes and improvements.

8.4.0

Release Date: Nov 26, 2021

  • New: control speed of TOC scrolling
  • Update: Add import/export add-on links
  • Update: Allow private articles
  • Update: Various fixes and improvements.

8.3.0

Release Date: Nov 11, 2021

  • Update: Setup Wizard improvements.
  • Update: Various fixes and improvements.

8.2.2

Release Date: Oct 12, 2021

  • Fix: search finds only publish posts
  • Fix: Cleanup and minor fixes

8.2.1

Release Date: Sep 30, 2021

  • Update: resolve rare update issue

8.2.0

Release Date: Sep 30, 2021

  • Update: Add more access control settings
  • Fix: Cleanup and minor fixes

8.1.1

Release Date: Sep 17, 2021

  • Fix: Issue with post being array
  • Fix: Cleanup and minor fixes

8.1.0

Releasedatum: 16 september 2021

Changes:
* New: Access control – choose what Authors and Editors can change and if they can view analytics
* New: On the Category Archive Page, the author, date and category can be turned on or off
* New: Option to include or exclude articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes

8.0.1

Release datum: 19 augustus 2021

Changes:
* Update: do not include articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes

7.7.0

Releasedatum: 20 mei 2021

Changes:
* New: Typography font options for text
* New: Custom icons for sub-categories in Categories Layout
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.6.0

Releasedatum: 2 mei 2021

Changes:
* Update: Accessibility
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.5.0

Release Date: Apr 9, 2021

Changes:
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.4.0

Release datum: 27 maart 2021

Changes:
* New: Search hit and miss counter
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.3.1

Release Date: Feb 28, 2021

Changes:
* Fix: Issue with Multi-network and editor

7.3.0

Release Date: Feb 28, 2021

Changes:
* Update: preparation for WordPress 5.7
* Update: theme presets
* Fix: Cleanup and minor fixes

7.2.1

Release Date: Feb 5, 2021

Changes:
* Fix: Frontend Editor loading
* Fix: Cleanup and minor fixes