TWIPLA – Website Intelligence

FAQ

Heb ik een TWIPLA account nodig om TWIPLA op WordPress te gebruiken?

Yes. A TWIPLA account is required to connect your WordPress website, collect website data, and access your analytics.

If your WordPress setup allows plugin installation, you can install and activate the TWIPLA plugin before creating an account. However, the setup will not be complete until you add your website to TWIPLA and enter its Website ID under Settings > TWIPLA.

If you choose the manual installation method, you will still need a TWIPLA account to add your website and obtain its tracking code.

You can create a free TWIPLA account to get started.

Is er een gratis TWIPLA abonnement?

Ja. TWIPLA biedt een abonnement dat voor altijd gratis is.

New users also receive a 30-day Premium trial, with no credit card or paid subscription required. When the trial ends, you can continue using TWIPLA on the Free plan or select a paid plan based on your traffic volume and feature requirements.

Your TWIPLA plan is separate from your WordPress hosting plan. WordPress.com users need a paid WordPress.com plan to install the plugin or add the tracking code, but they can use TWIPLA on its Free plan.

Visit the TWIPLA pricing page for current plan details.

Why do businesses see more website visitor data in TWIPLA?

Veel analyseplatforms registreren bezoekers alleen als aan drie voorwaarden is voldaan:

• De browser van de bezoeker staat cookies toe.
• De bezoeker accepteert de cookietoestemmingsbanner.
• The tracking script loads without being blocked.

Zodra een van deze voorwaarden niet wordt vervuld, verschijnt het bezoek nooit in de analyserapporten.

As privacy regulations, consent banners, browser tracking prevention, and ad blockers become more widespread, businesses can lose visibility into a significant share of their website activity. In many cases, traditional analytics platforms miss 60–80% of real visitor traffic.

TWIPLA is ontworpen om alle drie de oorzaken van gegevensverlies aan te pakken en registreert effectief 100% van het siteverkeer.

The platform uses Cookieless Tracking across all privacy modes, reducing reliance on technologies that modern browsers increasingly restrict. In lower privacy modes, this can include privacy-friendly identification methods that do not depend on traditional cookies. In Maximum Privacy Mode, TWIPLA tracks traffic without cookies, fingerprinting, or other identifying technologies.

When a consent banner is in place and a visitor declines tracking, TWIPLA falls back to its consentless Maximum Privacy Mode. This allows traffic measurement to continue even when consent is not granted, preventing a major source of reporting gaps that affects many analytics platforms.

TWIPLA also supports First-Party Tracking. While many analytics tools load their tracking scripts from domains that are recognized by ad blockers and browser privacy features, TWIPLA can deliver its tracking code through a domain owned by the business itself. Because the script appears as a natural first-party asset rather than a known third-party tracking resource, it is far less likely to be blocked before it executes.

By combining cookieless tracking, consentless fallback tracking, and first-party tracking-code delivery, TWIPLA restores visibility into website activity that many traditional analytics platforms never record. The result is a much more complete picture of real traffic, visitor behavior, and conversion opportunities.

Hoe helpt TWIPLA bedrijven om aan verschillende privacyvereisten te voldoen?

TWIPLA biedt vier privacymodi: Light Privacy, Medium Privacy, AVG/GDPR Privacy en Maximum Privacy. Daarmee kunnen organisaties de diepgang van hun analysegegevens afwegen tegen hun privacyvereisten.

Maximum Privacy Mode is enabled by default and operates without cookies, fingerprinting, IP tracking, or identifiable visitor histories. Lower privacy modes provide access to additional visitor insights and may require consent, depending on the website’s configuration and applicable requirements.

On eligible plans, the Privacy Center also supports country-specific configurations, allowing organizations to apply different privacy settings based on visitor location.

Website owners remain responsible for selecting settings appropriate to their legal and organizational requirements.

How can TWIPLA help teams improve website conversions?

TWIPLA connects website performance data, visitor behavior insights, and conversion outcomes in one platform:

• Conversieanalyse: Provides visibility into conversion performance across products, campaigns, traffic sources, devices, and visitor segments.
• Conversiefunnels: Shows where visitors progress, abandon, or encounter difficulties during important website journeys.
• Event Tracking: Measures interactions such as form submissions, button clicks, downloads, and purchases.
• Sessieopnames: Helps teams review individual visitor journeys and investigate the behaviors behind conversion outcomes.
• Pagina heatmaps: Reveals engagement patterns and potential friction points across important pages.
• eCommerce Statistics: Gives online stores additional visibility into sales performance, revenue trends, purchasing behavior, products, and campaigns.

Samen helpen deze tools teams om knelpunten op te sporen, verbeteringen te prioriteren en beter onderbouwde optimalisatiebeslissingen te nemen.

Can I manage multiple websites and domains with TWIPLA?

Ja. Je kunt binnen één TWIPLA account een onbeperkt aantal sites toevoegen en beheren.

Sites kunnen op het gratis TWIPLA abonnement blijven of aparte betaalde TWIPLA abonnementen gebruiken, afhankelijk van hun verkeer en de functies die ze nodig hebben.

This makes TWIPLA suitable for website owners, agencies, franchises, enterprises, SaaS providers, and other organizations managing multiple digital properties.

Welke klantenondersteuning is er beschikbaar?

TWIPLA biedt selfservicebronnen, directe ondersteuning en begeleiding op maat om organisaties te helpen het maximale uit het platform te halen:

• Support Center: Access installation guides, feature documentation, privacy guidance, onboarding resources, and product walkthroughs.
• Direct assistance: Contact the support team through the website chat, in-platform support, or email at support@twipla.com.
• AI guidance: Use TWAIA, TWIPLA’s AI assistant, for guidance and insights within the platform.
• Training and onboarding: Discuss tailored onboarding, live training, and consultation opportunities with the TWIPLA team.
• Product demonstrations: Book a free demo for a personalized walkthrough of the platform.
• Enterprise support: Explore tailored support for organizations with complex technical and implementation requirements.

Hoe verwijder ik TWIPLA uit WordPress?

Heb je TWIPLA via de WordPress plugin geïnstalleerd:

1. Open Plugins in je WordPress dashboard.
2. Zoek TWIPLA in de lijst met geïnstalleerde plugins.
3. Select Deactivate.
4. Once the plugin has been deactivated, select Delete.

If you installed TWIPLA manually, remove the tracking code from your WordPress theme files or the code-insertion plugin used to add it.

Removing the plugin or tracking code stops TWIPLA from loading through that installation method. It does not automatically delete your TWIPLA account or previously collected data.

To permanently delete the website and its historical data, remove the website separately from your TWIPLA account settings. Export any data you want to retain before doing so, because website deletion is permanent.