Title: Tiledesk — Live Chat and Chatbots Integration
Author: Tiledesk
Published: <strong>15 februari 2023</strong>
Last modified: 8 november 2024

---

Plugins zoeken

![](https://ps.w.org/tiledesk-live-chat/assets/banner-772x250.jpg?rev=2885590)

Deze plugin **is niet getest met de laatste 3 grotere versies van WordPress**. Mogelijk
wordt het niet meer onderhouden of ondersteund. Ook kunnen er compatibiliteitsproblemen
ontstaan wanneer het wordt gebruikt met recentere versies van WordPress.

![](https://ps.w.org/tiledesk-live-chat/assets/icon-128x128.gif?rev=2885590)

# Tiledesk — Live Chat and Chatbots Integration

 Door [Tiledesk](https://profiles.wordpress.org/tiledesk/)

[Download](https://downloads.wordpress.org/plugin/tiledesk-live-chat.1.0.11.zip)

 * [Details](https://nl.wordpress.org/plugins/tiledesk-live-chat/#description)
 * [Beoordelingen](https://nl.wordpress.org/plugins/tiledesk-live-chat/#reviews)
 *  [Installatie](https://nl.wordpress.org/plugins/tiledesk-live-chat/#installation)
 * [Ontwikkeling](https://nl.wordpress.org/plugins/tiledesk-live-chat/#developers)

 [Ondersteuning](https://wordpress.org/support/plugin/tiledesk-live-chat/)

## Beschrijving

[Tiledesk](https://tiledesk.com/) is all-in-one customer engagement platform with
intelligent chat bots ready to use in minutes. From lead generation to post-sales,
from WhatsApp to your website. With omnichannel live chat and chatbots.

**KEY FEATURES**

 * **Free** Built-In Chatbots: Design your first customized chatbot without writing
   a single line of code.
 * **Conversational** Ticketing Platform: Provide a seamless experience to your 
   customers.
 * **Omnichannel** Messaging: Experience a unified inbox across all channels and
   for the entire team.

**Haven’t found the chatbot template you need for your business? Let’s build it 
together!**

Treat yourself to this game-changer feature: discover our [No-code Chatbot Design Studio](https://tiledesk.com/chatbot-design-studio/).

We created Tiledesk as an open-source stack to provide a conversational platform
that prioritizes privacy and lets companies keep their own data.

This plugin allows you to connect your website to our hosted API platform. To learn
more about the API and hosted services visit our [Developer Hub](https://developer.tiledesk.com/).

## Schermafbeeldingen

 * [[
 * Tiledesk – The all-in-one customer engagement platform.
 * [[
 * Chatbots and Humans happily together – Revolutionize your customer service with
   24/7 instant replies.
 * [[
 * Engage your customers online and delight them.
 * [[
 * Best Al-Powered Chatbot to Generate Qualified Leads – Happier customers, faster-
   growing businesses.
 * [[
 * Chatbot Design Studio – Create chatbots & conversational apps with the most innovative
   no-code designer.
 * [[
 * Bring a Chatbot onboard – Use our Al to welcome visitors on your website, and
   much more.
 * [[
 * Merge all the most important messaging channels in a single Communication Hub.
 * [[
 * Try free templates or our no-code chatbot builder – Design your first Al chatbot
   with just one click.
 * [[
 * Quick and easy integration – the best tools for a faster integration with the
   services you already use.
 * [[
 * Adaptive Multichannel Chatbot Design – Design your chatbot once, run it on every
   channel.
 * [[
 * Conversational Ticketing – Convert your chats to support ticket.

## Installatie

 1. Go to WordPress Control Panel
 2. Click “Plugins”, then “Add New”
 3. Type in “Tiledesk Live Chat” and click “Search Plugins”
 4. Download and install the Plugin
 5. Click the “Activate Plugin” link
 6. Move to the “Live Chat” section in the menu
 7. Done! Now you can start talk with your users

## FAQ

### How much does Tiledesk cost?

You can sign up for free and enjoy a 30-day free trial of Tiledesk Pro. You can 
decide to remain on the free plan after your trial ends. Learn more about Tiledesk
plans on our [Pricing page](https://tiledesk.com/pricing-live-chat/).

### What does Omnichannel include?

Our Omnichannel offer includes a Unified Messaging platform that allows you to build
your bots targeted for Website, WhatsApp and other platforms use.

Learn more about Tiledesk integrations on our [Integrations page](https://tiledesk.com/integrations-live-chat/).

### Do I need a Tiledesk account to use this WordPress live chat plugin?

Yes. Install the plugin, activate it, and create your free Tiledesk account from
your WP admin panel or alternatively, you can sign up first, install the plugin,
then link your Tiledesk account from your WP admin panel.

### Does Tiledesk offer a free trial?

Yes. Sign up for free and enjoy a 30-day free trial of Tiledesk Pro. Learn more 
about Tiledesk plans on our [Pricing page](https://tiledesk.com/pricing-live-chat/).

### Can I use Tiledesk in languages other than English?

Currently, Tiledesk for WordPress is available in English. Other languages are in
development. However, Tiledesk Console and Widget are available in English, Italian,
German, Spanish, Portuguese, French, and many others.

### Is it a cloud service or self-hosted?

This plugin exclusively works with our cloud platform, however our components are
[open sourced on Github](https://github.com/Tiledesk) so once your self-hosted instance
is properly set up, you can apply the following filters targeting them to your publicly-
accessible instance:

 * API override
 *     ```
       add_filter( 'tiledesk_api_url', function ( $url ) {
           return 'https://your-api.example.com/';
       }, 10 );
       ```
   
 * Console override
 *     ```
       add_filter( 'tiledesk_console_url', function ( $url ) {
           return 'https://your-console.example.com/#/projects/';
       }, 10 );
       ```
   
 * JS SDK override
 *     ```
       add_filter( 'tiledesk_jssdk_url', function ( $url ) {
           return 'https://your-widget.example.com/launch.js';
       }, 10 );
       ```
   

### Are there any other resources I can use to learn more about Tiledesk?

Yes. Most of the information you’ll need is available on our website, but you can
also have a look at out Developer documentation, Github repositories and Discord
community:

 * [Website](https://tiledesk.com/)
 * [Knowledge Base](https://gethelp.tiledesk.com/)
 * [Developer Hub](https://developer.tiledesk.com/)
 * [Github Open Source](https://github.com/Tiledesk/)
 * [Discord Community](https://discord.gg/nERZEZ7SmG)

## Beoordelingen

![](https://secure.gravatar.com/avatar/06580310172a5a5bb9a14fb309352b3938adbd8f933e8efbf33b34d3ec4152c1?
s=60&d=retro&r=g)

### 󠀁[Doesn’t work at all](https://wordpress.org/support/topic/doesnt-work-at-all-234/)󠁿

 [axelkratel](https://profiles.wordpress.org/axelkratel/) 4 november 2024

This plugin doesn’t work. The login on the plugin rejects the credentials that are
valid on their own website. Following the instructions doesn’t work. Will try to
just add the widget manually. Note: this review is a review of the plugin, which
is bad, not of the rest of this company’s software. It’s possible to just manually
add the widget to the theme without using the plugin. My guess is that their server
configuration is broken and that where ever this plugin authenticates is not synched
with their website.

![](https://secure.gravatar.com/avatar/855a464a963c3f9cac3533fe8ead50dd8b42bbf103889664756da0026bc68093?
s=60&d=retro&r=g)

### 󠀁[Great for automation!](https://wordpress.org/support/topic/great-for-automation-2/)󠁿

 [Andrew](https://profiles.wordpress.org/andrewrem/) 8 november 2023

I started using Tiledesk for his open source proposition, but now I discovered they
added a great chatbot designer (visual!), with support for ChatGPT. It indexed my
whole site exactly as Google does, and I got chatGPT replying to all my questions
just like a human! Give it a try, you will be really amazed by the whole chatbot
exeperience!

![](https://secure.gravatar.com/avatar/dee39d03da5458875e55ce3d5e712804861f2665feedec684dded4afdeded483?
s=60&d=retro&r=g)

### 󠀁[Excellent Customer Support Plugin](https://wordpress.org/support/topic/excellent-customer-support-plugin-4/)󠁿

 [williamlamay](https://profiles.wordpress.org/williamlamay/) 5 november 2023

I recently started using the Tiledesk WordPress plugin for my website, and I couldn’t
be happier with the results. This plugin has proven to be a game-changer for our
customer support and communication efforts.

![](https://secure.gravatar.com/avatar/e6f70708b7c8cb5eb147d49fd179209f03104b096ff1cc9f142d8fdf487c1c8f?
s=60&d=retro&r=g)

### 󠀁[High-performance with WordPress and Connect WhatsApp Business](https://wordpress.org/support/topic/high-performance-with-wordpress-and-connect-whatsapp-business/)󠁿

 [cosemurciano](https://profiles.wordpress.org/cosemurciano/) 1 november 2023

Easy to use and integrate with whatsapp. Very powerful even with the use of AI GPT.
Advised!

 [ Lees alle 4 beoordelingen ](https://wordpress.org/support/plugin/tiledesk-live-chat/reviews/)

## Bijdragers & ontwikkelaars

“Tiledesk — Live Chat and Chatbots Integration” is open source software. De volgende
personen hebben bijgedragen aan deze plugin.

Bijdragers

 *   [ Tiledesk ](https://profiles.wordpress.org/tiledesk/)

[Vertaal “Tiledesk — Live Chat and Chatbots Integration” in je eigen taal.](https://translate.wordpress.org/projects/wp-plugins/tiledesk-live-chat)

### Interesse in ontwikkeling?

[Bekijk de code](https://plugins.trac.wordpress.org/browser/tiledesk-live-chat/),
haal de [SVN repository](https://plugins.svn.wordpress.org/tiledesk-live-chat/) 
op, of abonneer je op het [ontwikkellog](https://plugins.trac.wordpress.org/log/tiledesk-live-chat/)
via [RSS](https://plugins.trac.wordpress.org/log/tiledesk-live-chat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.11

 * This version fixes old unexisting links.

#### 1.0.7

 * This version fixes widget version.

#### 1.0.6

 * This version fixes API and Console endpoint versions.

#### 1.0.5

 * This version fixes bug #1: [API endpoint is hard-coded in JS](https://github.com/Tiledesk/tiledesk-wordpress-plugin/issues/1)

#### 1.0.4

 * This version fixes bug #2: [wrong password doesn’t show any error](https://github.com/Tiledesk/tiledesk-wordpress-plugin/issues/2)

#### 1.0.3

 * This version improves deployment lifecycle

#### 1.0.2

 * Bug fixing and finalizing plugin for publishing

#### 1.0.1

 * Bug fixing

#### 1.0.0

 * Initial release.

## Meta

 *  Versie **1.0.11**
 *  Laatst geüpdatet **1 jaar geleden**
 *  Actieve installaties **70+**
 *  WordPress versie ** 5.0 of nieuwer **
 *  Getest t/m **6.6.5**
 *  PHP versie ** 7.0 of nieuwer **
 *  Taal
 * [English (US)](https://wordpress.org/plugins/tiledesk-live-chat/)
 * Tags
 * [AI](https://nl.wordpress.org/plugins/tags/ai/)[bot](https://nl.wordpress.org/plugins/tags/bot/)
   [chatbot](https://nl.wordpress.org/plugins/tags/chatbot/)[free live chat](https://nl.wordpress.org/plugins/tags/free-live-chat/)
 *  [Geavanceerde weergave](https://nl.wordpress.org/plugins/tiledesk-live-chat/advanced/)

## Waarderingen

 4 van 5 sterren.

 *  [  3 5 sterren beoordelingen     ](https://wordpress.org/support/plugin/tiledesk-live-chat/reviews/?filter=5)
 *  [  0 4 sterren beoordelingen     ](https://wordpress.org/support/plugin/tiledesk-live-chat/reviews/?filter=4)
 *  [  0 3 sterren beoordelingen     ](https://wordpress.org/support/plugin/tiledesk-live-chat/reviews/?filter=3)
 *  [  0 2 sterren beoordelingen     ](https://wordpress.org/support/plugin/tiledesk-live-chat/reviews/?filter=2)
 *  [  1 1 ster beoordeling     ](https://wordpress.org/support/plugin/tiledesk-live-chat/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/tiledesk-live-chat/reviews/#new-post)

[Bekijk alle beoordelingen](https://wordpress.org/support/plugin/tiledesk-live-chat/reviews/)

## Bijdragers

 *   [ Tiledesk ](https://profiles.wordpress.org/tiledesk/)

## Ondersteuning

Iets te melden? Hulp nodig?

 [Het supportforum bekijken](https://wordpress.org/support/plugin/tiledesk-live-chat/)