kb-support

Beschrijving

Deze plugin is gesloten sinds 7 maart 2024 en is niet beschikbaar om te downloaden. Deze sluiting is tijdelijk, hangende een lopende beoordeling.

Blokken

Deze plugin heeft 6 blokken.

  • KBS Login
  • KBS Tickets
  • KBS Profile Editor
  • KBS Search
  • KBS Register
  • KBS Submit

Beoordelingen

28 september 2023
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
22 augustus 2023 1 reactie
Very well thought out and easy to use. Haven't had a single tech issue with it, and I love how flexible it is. Great work!
27 mei 2021 2 reacties
Plugin good at first glance. The main problem I have is that it isn't perfect for membership site, hopefully they can fix this. If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn't link this "KB-Support customer" to WP user, instead creates a new "customer" in KB Support. This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website. I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn't link to the WP user.
3 februari 2021 1 reactie
We've set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system. Such an easy plugin to use.
Lees alle 21 beoordelingen

Bijdragers & ontwikkelaars

“KB Support – WordPress Help Desk and Knowledge Base” is open source software. De volgende personen hebben bijgedragen aan deze plugin.

Bijdragers

“KB Support – WordPress Help Desk and Knowledge Base” is vertaald in 4 talen. Dank voor de vertalers voor hun bijdragen.

Vertaal “KB Support – WordPress Help Desk and Knowledge Base” naar jouw taal.

Interesse in ontwikkeling?

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