Title: PubPla AI Help Center
Author: TAROSKY INC.
Published: 7 augustus 2018
Last modified: 2 juli 2026
---
Plugins zoeken
# PubPla AI Help Center
Door [TAROSKY INC.](https://profiles.wordpress.org/tarosky/)
[Download](https://downloads.wordpress.org/plugin/hamelp.2.3.1.zip)
* [Details](https://nl.wordpress.org/plugins/hamelp/#description)
* [Beoordelingen](https://nl.wordpress.org/plugins/hamelp/#reviews)
* [Installatie](https://nl.wordpress.org/plugins/hamelp/#installation)
* [Ontwikkeling](https://nl.wordpress.org/plugins/hamelp/#developers)
[Ondersteuning](https://wordpress.org/support/plugin/hamelp/)
## Beschrijving
This plugin add new custom post type ‘FAQ’. With some functionality, you can build
help center for your user.
What is help center? We collect examples at our [github wiki](https://github.com/tarosky/hamelp/wiki).
**Live demo:** https://demo.kunoichiwp.com/pubplafaq/ — Try the AI Overview on the
front page. The demo is in Japanese, built around a fictional anti-aging subscription“
Jovian”, but you can still get a feel for how the AI answers real questions from
your FAQ content (and admits when something isn’t covered).
#### Creating Portal
This plugin will provide…
* Custom post type with single page and archive page.
* Custom taxonomy associated to CPT.
* Incremental search box.
* AI Overview(Since 2.0.0)
#### AI Overview
AI Overview answers user questions based on your FAQ content using a large language
model.
It uses the [wp-ai-client](https://github.com/WordPress/wp-ai-client) bundled
with WordPress core since WordPress 7.0, which requires an AI service to be configured
in WordPress.
**Requirements:** AI Overview requires **WordPress 7.0 or later**. On older WordPress
versions, the AI Overview block and template function will still appear in the editor
and on the front-end, but the search form will not work (the REST endpoint that
powers it is disabled). Other features of this plugin (FAQ custom post type, incremental
search, shortcode) continue to work on WordPress 6.6+. Upgrade WordPress to 7.0
to enable AI Overview.
You can configure AI behavior and rate limiting from **Settings > Help Center**
in the admin panel. The settings page also includes a **Rebuild Catalog Now** button
to manually refresh the FAQ catalog used as LLM context.
Using the Block
Add the **AI FAQ Overview** block in the block editor. The block has the following
options:
* **Placeholder** — Input placeholder text.
* **Button Text** — Submit button label.
* **Show Sources** — Display related FAQ links below the answer.
* Using the Template Function
You can also use `hamelp_render_ai_overview()` in your theme templates:
```
```
The function accepts an optional array of arguments:
```
'Ask a question...',
'button_text' => 'Ask AI',
'show_sources' => true,
] );
?>
```
The function automatically enqueues the required JavaScript and CSS assets.
#### Search Box
The incremental FAQ search box is available in three forms.
Using the Block
Add the **FAQ Search Box** block in the block editor. The block has the following
options:
* **Label** — Input placeholder text.
* **Button Text** — Submit button label.
* Using the Shortcode
You can use shortcode `hamelp-search` in page content.
```
[hamelp-search label='Enter your question here.'][/hamelp-search]
```
Using the Template Function
You can also call `hamelp_render_search_box()` directly from your theme templates:
```
'Enter your question here.',
'btn' => 'Search',
] ); ?>
```
## Blokken
Deze plugin heeft 2 blokken.
* FAQ Search Box Incremental search box for FAQ posts.
* AI FAQ Overview AI-powered FAQ search that answers user questions based on
FAQ content.
## Installatie
Install itself is easy. Auto install from admin panel is recommended. Search with`
hamelp`.
1. Donwload and unpack plugin file, upload `hamelp` folder to `/wp-content/plugins`
directory.
2. Activate it from admin panel.
## FAQ
### How can I contribute?
You can contribute to our github repo. Any [issues](https://github.com/tarosky/hamelp/issues)
or [PRs](https://github.com/tarosky/hamelp/pulls) are welcomed.
## Beoordelingen
Er zijn geen beoordelingen voor deze plugin.
## Bijdragers & ontwikkelaars
“PubPla AI Help Center” is open source software. De volgende personen hebben bijgedragen
aan deze plugin.
Bijdragers
* [ TAROSKY INC. ](https://profiles.wordpress.org/tarosky/)
* [ Hametuha INC. ](https://profiles.wordpress.org/hametuha/)
* [ Fumiki Takahashi ](https://profiles.wordpress.org/takahashi_fumiki/)
“PubPla AI Help Center” is vertaald in 1 locale. Dank voor [de vertalers](https://translate.wordpress.org/projects/wp-plugins/hamelp/contributors)
voor hun bijdragen.
[Vertaal “PubPla AI Help Center” in je eigen taal.](https://translate.wordpress.org/projects/wp-plugins/hamelp)
### Interesse in ontwikkeling?
[Bekijk de code](https://plugins.trac.wordpress.org/browser/hamelp/), haal de [SVN repository](https://plugins.svn.wordpress.org/hamelp/)
op, of abonneer je op het [ontwikkellog](https://plugins.trac.wordpress.org/log/hamelp/)
via [RSS](https://plugins.trac.wordpress.org/log/hamelp/?limit=100&mode=stop_on_copy&format=rss).
## Changelog
#### 2.3.1
* User can change the reference prefix (Ref. 1).
#### 2.3.0
* Change ownership to Tarosky.
* Rename the plugin to **PubPla AI Help Center**. The plugin slug, text domain,
REST routes, and PHP APIs stay `hamelp` for backward compatibility, so no configuration
or code changes are required.
* AI Overview now supports **multi-turn conversations**. Follow-up questions keep
the previous exchanges as context, and answers stack as a Q&A thread. Conversation
history is held in the browser and sent with each request, so nothing is stored
on the server.
* Add `hamelp_history_window` filter to limit how many prior messages are sent
to the LLM (default 10).
* Optionally **save conversations** for question mining (off by default). When
enabled on the settings page, conversations are stored as a private post type
viewable in the admin, so you can see what visitors actually ask. Toggle via
the **Save Conversations** setting or the `hamelp_save_conversations` filter.
* Add an **Auto-delete After (days)** retention setting. A daily cron removes anonymous
conversations older than the configured number of days (0 = never delete). Conversations
from logged-in users are never auto-deleted.
* Add an AI Overview **Mode** setting: _Conversation_ (multi-turn, default), _Single
answer_ (no follow-up, lower cost), or _Disabled_. Use Single/Disabled to cut
cost or stop the feature during a request flood. Also available via the `hamelp_ai_overview_mode`
filter.
* The front-end now reflects the mode: _Single answer_ replaces the previous answer
on each question, and _Conversation_ shows a “Continue the previous conversation”
toggle so visitors can either keep asking follow-ups or start a fresh conversation(
which clears the thread).
#### 2.2.3
* Change CSS structure `--wp--preset--color--*` to fit with Theme design. Thank
you [bissy](https://profiles.wordpress.org/bissy/) for Pull requests.
#### 2.2.2
* Add **FAQ Search Box** block (`hamelp/search-box`). The existing `[hamelp-search]`
shortcode continues to work and now shares the same render logic.
* Expose `hamelp_render_search_box()` as a public template function so themes can
render the search box without going through the shortcode parser.
#### 2.2.0
* Remove bundled [wp-ai-client](https://github.com/WordPress/wp-ai-client) Composer
dependency. AI Overview now uses the wp-ai-client bundled with WordPress core,
which requires **WordPress 7.0 or later**.
* On WordPress versions earlier than 7.0, the AI Overview block and search form
still render but submissions fail (no REST route). FAQ custom post type, incremental
search, and other features remain functional.
* Auto-rebuild the FAQ catalog on plugin activation, so the AI Overview works out
of the box without manually running `wp hamelp rebuild`.
* Add a **Rebuild Catalog Now** button to the settings page for manual catalog
refresh.
#### 2.1.0
* Add user context to AI Overview for personalized responses.
* Add whitelist-based user role filtering for security (`hamelp_allowed_user_roles`
filter).
* Add `hamelp_user_context` and `hamelp_display_user_roles` filters for customization.
* Add development hooks support for local environment testing.
* Remove bundled translations in favor of GlotPress (WordPress.org).
#### 2.0.0
* Add AI Overview Feature.
* Bump minimum requirements: PHP >=7.4, WordPress >= 6.6
#### 1.0.4
* Add [structured data](https://developers.google.com/search/docs/data-types/faqpage)
for FAQPage.
#### 1.0.3
* Bugfix and change glocal functions.
#### 1.0.2
* Fix taxonomy to be shown in Gutenberg.
#### 1.0.1
* Fix no vendor directory bug.
#### 1.0.0
* Initial release.
## Meta
* Versie **2.3.1**
* Laatst geüpdatet **3 dagen geleden**
* Actieve installaties **Minder dan 10**
* WordPress versie ** 6.6 of nieuwer **
* Getest t/m **7.0**
* PHP versie ** 7.4 of nieuwer **
* Talen
* [English (US)](https://wordpress.org/plugins/hamelp/) en [Japanese](https://ja.wordpress.org/plugins/hamelp/).
* [Vertaal in je eigen taal](https://translate.wordpress.org/projects/wp-plugins/hamelp)
* Tags
* [faq](https://nl.wordpress.org/plugins/tags/faq/)[help](https://nl.wordpress.org/plugins/tags/help/)
* [Geavanceerde weergave](https://nl.wordpress.org/plugins/hamelp/advanced/)
## Waarderingen
Er zijn nog geen beoordelingen ingediend.
[Your review](https://wordpress.org/support/plugin/hamelp/reviews/#new-post)
[Bekijk alle beoordelingen](https://wordpress.org/support/plugin/hamelp/reviews/)
## Bijdragers
* [ TAROSKY INC. ](https://profiles.wordpress.org/tarosky/)
* [ Hametuha INC. ](https://profiles.wordpress.org/hametuha/)
* [ Fumiki Takahashi ](https://profiles.wordpress.org/takahashi_fumiki/)
## Ondersteuning
Iets te melden? Hulp nodig?
[Het supportforum bekijken](https://wordpress.org/support/plugin/hamelp/)