WordPress.org

Nederlands

WordPress downloaden
WordPress.org

Plugin Directory

Freelancer Support System – Client Ticket Manager

Freelancer Support System – Client Ticket Manager

Door gayatripol
Download

Beschrijving

Managing client requests across WhatsApp, email, and calls can quickly become messy and unorganized.

The Freelancer Support System helps freelancers and developers manage all client requests in one place by converting them into structured tickets directly inside WordPress. Built by a developer who has delivered 50+ websites, this tool is designed to solve real-world communication gaps.

No more missed messages. No more confusion. Everything is organized, tracked, and easy to manage.

  • Save Time: Reduce back-and-forth communication.
  • Stay Organized: Move from scattered messages to a structured workflow.
  • Improve Professionalism: Give your clients a dedicated portal for their requests.

Key Features

  • Centralized Ticket System: Manage all client requests from a single dashboard.
  • Structured Tasks: Convert vague client messages into actionable tickets.
  • Status Tracking: Clearly mark work as Pending, In Progress, or Completed.
  • WhatsApp Updates: Send instant progress notifications to clients.
  • Lightweight Performance: Optimized for speed and minimal server impact.
  • Clean UI: A simple, intuitive admin interface designed for productivity.

Who is this plugin for?

  • Freelancers managing multiple client projects simultaneously.
  • WordPress Developers needing a simple way to track change requests.
  • Agencies managing maintenance plans for multiple websites.
  • Anyone tired of losing track of client requests in email threads.

Schermafbeeldingen

How it Works: Full Workflow Guide – An infographic showing the 9-step process from client request to completed task.
How it Works: Full Workflow Guide – An infographic showing the 9-step process from client request to completed task.
Support System Dashboard – A centralized view to manage all tickets with ID, Client, Title, and Status tracking.
Support System Dashboard – A centralized view to manage all tickets with ID, Client, Title, and Status tracking.
Client Submission Form – The simple interface where clients submit requests directly into your WordPress backend.
Client Submission Form – The simple interface where clients submit requests directly into your WordPress backend.
Ticket Progress Tracking – Visual indicators for Pending, In Progress, and Completed stages.
Ticket Progress Tracking – Visual indicators for Pending, In Progress, and Completed stages.
WhatsApp Notification Interface – A preview of how you can send updates directly to clients through WhatsApp.
WhatsApp Notification Interface – A preview of how you can send updates directly to clients through WhatsApp.
The "Before vs After" Impact – A visual comparison showing how the plugin organizes your freelance business.
The “Before vs After” Impact – A visual comparison showing how the plugin organizes your freelance business.

Installatie

  1. Upload the plugin files to the /wp-content/plugins/freelancer-support-system directory, or install via the WordPress plugins screen.
  2. Activate the plugin through the ‘Plugins’ screen in WordPress.
  3. Open the Support System dashboard from your admin menu.
  4. Start managing client tickets easily!

FAQ

Does this plugin require any external service?

No, it works completely inside your WordPress installation.

Can clients submit requests?

Yes, a simple submission form allows clients to send requests directly to your dashboard.

Does it support WhatsApp notifications?

Yes, you can trigger WhatsApp updates to keep your clients informed in real-time.

Is it suitable for agencies?

Yes, it is designed to scale from solo freelancers to small agency teams.

Beoordelingen

Made Managing clients easy

16 april 2026
“Managing client requests used to be really messy for me with everything coming through WhatsApp, emails, and calls. This plugin made things much easier by bringing everything into one place. It’s simple to use, works smoothly, and fits perfectly into a freelancer’s daily workflow. Definitely a great tool to have.”

Does not work.

12 april 2026 6 reacties
Installed it in a new and clean WP install but it does not show up in the menu.

Great Plugin for Managing Multiple Clients Easily

4 april 2026
This plugin is extremely helpful for managing multiple clients efficiently.It keeps everything well-organized in one place.The dashboard is clean, simple, and easy to navigate.It saves a lot of time in daily workflow management.Even complex tasks feel much more manageable now.Overall, a very user-friendly and reliable plugin.
Lees alle 4 beoordelingen

Bijdragers & ontwikkelaars

“Freelancer Support System – Client Ticket Manager” is open source software. De volgende personen hebben bijgedragen aan deze plugin.

Bijdragers

Vertaal “Freelancer Support System – Client Ticket Manager” in je eigen taal.

Interesse in ontwikkeling?

Bekijk de code, haal de SVN repository op, of abonneer je op het ontwikkellog via RSS.

Changelog

1.1

  • Optimized plugin title and description for better discoverability.
  • Added comprehensive workflow infographic to the assets.
  • Refined the screenshot descriptions for better user onboarding.
  • Minor CSS fixes for the admin dashboard.

1.0

  • Initial release of the core ticket management system.

Meta

Waarderingen

4 van 5 sterren.

Your review

Bekijk alle beoordelingen

Bijdragers

Ondersteuning

Iets te melden? Hulp nodig?

Het supportforum bekijken