Customer Reviews voor WooCommerce

Beschrijving

Tevreden klanten zijn je beste marketeers. Dus waarom zou je ze niet vragen om een ​​beoordeling achter te laten?

Stuur een geautomatiseerde, gepersonaliseerde e-mailherinnering naar elke klant na een transactie – maak beoordelen eenvoudiger dan ooit tevoren!

Verbeter de standaard WooCommerce beoordelingen met extra functies, en stel klanten gerust door hun vragen te laten beantwoorden met een Q&A sectie op productpagina’s.

De Customer Reviews for WooCommerce plugin helpt je de betrokkenheid te vergroten, loyaliteit op te bouwen, SEO te verbeteren en meer verkopen te krijgen met sociaal bewijs.

Gelokaliseerd in meer dan 40 talen en geïnstalleerd in meer dan 50.000 winkels!

De plugin bevat een optionele integratie met een externe dienst om klantbeoordelingen te verifiëren. CusRev verzamelt beoordelingen van klanten en verifieert hun authenticiteit.

Je kunt informatie vinden over CusRev’s terms, privacy, en gegevens bescherming beleid op onze site.

🔥 Main Features

  • Automated or manual review reminder emails
  • Aggregated review forms to allow quick and easy reviewing
  • Enhanced reviews, including ratings, images, voting and filtering options
  • Offer discounts in exchange for reviews
  • Integration with Google Shopping
  • Question and Answer feature, allowing customers to ask and answer FAQs
  • Importeren en exporteren van beoordelingen

✉️ Review Reminders – Make Reviewing Easy

Customer Reviews for WooCommerce maken het beoordelen eenvoudig.

Je kunt het eenvoudig instellen om e-mails voor het verzamelen van beoordelingen te verzenden, dagen of weken na aankoop. Het beoordelingsformulier maakt het de klant zo eenvoudig mogelijk om een ​​beoordeling achter te laten.

Het is een eenvoudig proces:

  1. Your customer places an order.
  2. You fulfill the order and mark it as completed.
  3. After a delay (customizable by you), your customer receives an automated review request email.
  4. The customer leaves a review for all of their purchases on our aggregated form. Reviews can include ratings and images to increase trust.
  5. The review is posted to WooCommerce and published on your site.

Je kunt er zelfs voor kiezen om de klant automatisch een kortingscode te sturen voor toekomstige aankopen als bedankje.

Profiteer bovendien van:

  • A one-page review form where customers can review multiple items in one go
  • Manual email invitations for selected orders
  • Personalized emails for each customer with built-in variables
  • Emails restricted for particular categories of products or customers with specific user roles
  • Quick and easy functionality thanks to a responsive email template and custom colors
  • Een uitschrijf optie
  • A built-in testing tool to ensure emails look beautiful before sending
  • Reminders in different languages via “qTranslate X”, “Polylang” and “WPML” plugin integration
  • Support for custom WooCommerce order statuses

💸 Boost Sales – With Extra Features

Wist je dat het weergeven van reviews de conversie met 270% kan verhogen?

Beoordelingen laten zien dat mensen je website kunnen vertrouwen. Andere mensen hebben al eerder bij je gekocht en dat beviel zo goed dat ze hun ervaring willen delen. Dat sociale bewijs is belangrijk. Klanten moeten weten dat jouw productafbeeldingen en -beschrijvingen te vertrouwen zijn. Ze moeten weten dat hun bankrekening veilig is.

Verander bezoekers in klanten door het tonen van beoordelingen!

Profiteer bovendien van:

  • Enabling customers to attach pictures to reviews
  • Spam voorkomen door inschakelen van reCAPTCHA voor beoordelingen
  • Showing reviews summary bar on product pages
  • Filtering reviews by rating
  • Enabling visitors to vote on reviews left by your customers
  • ‘Lazy loading’ van beoordelingen en bijgevoegde foto’s
  • Sorting reviews by date or votes
  • Beoordeling tagging
  • Vertrouwensbadges die een samenvatting van geverifieerde klantbeoordelingen tonen
  • Ingebouwde shortcodes om een ​​responsieve lijst, raster of schuifregelaar met beoordelingen op elke pagina of elk bericht weer te geven
  • Avatars maken van initialen van klantnamen, standaard WordPress avatars gebruiken of avatars volledig verbergen

🔎 Boost SEO – The Automated Way

Google loves something new! Add new content to your site automatically with customer reviews.

Show off review ratings directly in Google searches, and boost your site’s clickthrough rate.

Profiteer bovendien van:

  • Unieke, door gebruikers gegenereerde SEO-inhoud voor je winkel krijgen – klantbeoordelingen bevatten vaak longtail-zoekwoorden
  • Door gebruikers gegenereerde inhoud (UGC) bouwen, zoals foto’s en video’s die door je klanten zijn geüpload
  • Verbetering van rich snippets en gestructureerde gegevensopmaak voor beoordelingen met afbeeldingen
  • Enhancing the standard WooCommerce structured data markup with product identifiers (GTIN, MPN, Brand)

😀 Boost Engagement – With Better Feedback

Klanten geloven dat slechts 8% van de bedrijven een geweldige ervaring levert, maar dat kan veranderen!

Gebruik beoordelingen om directe feedback van je klanten te krijgen. Ontdek de goede en slechte delen van hun ervaring.

Je kunt zakelijke beslissingen nemen op basis van de feedback die je ontvangt en jouw klanten tevreden houden.

Profiteer bovendien van:

  • Feedback ontvangen voor meerdere producten tegelijk met geaggregeerde beoordelingsformulieren
  • Personalized email templates
  • Klanten in staat stellen te stemmen op eerdere beoordelingen

🚀 Boost Loyalty – Grow Your Repeat Business

Breng op de markt voor je bestaande klanten!

Het is simpel: onze beoordelingsherinneringen houden je in hun gedachten, en het aanbieden van couponcodes voor toekomstige aankopen zorgt ervoor dat ze terugkeren naar je winkel.

Het is gemakkelijk voor een klant om een ​​beoordeling achter te laten en een waardebon te ontvangen, wat een dubbel effect geeft: de klant komt terug voor meer en je krijgt waardevolle feedback. Misschien geven ze de voucher zelfs cadeau aan een vriend!

Profiteer bovendien van:

  • Automatisch nieuwe kortingsbonnen genereren voor doorlopende klantbeoordelingen
  • Fair rules for coupon creation – customers will be awarded with a coupon regardless of how positive or negative their review is
  • Automatische e-mails met kortingsbonnen genereren bij het indienen van een recensie
  • Personalizing emails with coupons for each customer using built-in variables
  • Fine-tuning coupon properties according to your sales strategy
  • Working out-of-the-box with a responsive email template with custom colors
  • A built-in testing tool to ensure emails look beautiful before sending
  • E-mailen van waardebonnen in verschillende talen via de plugin “qTranslate X”, “Polylang” en “WPML”

🤔 Reassure Customers – With Questions & Answers

Er is niets zo geruststellend voor klanten als antwoord op hun vragen – met Klantenbeoordelingen voor WooCommerce kun je precies dat doen door:

  • Adding a tab with Questions & Answers or FAQs to product pages on your website
  • Letting your prospective customers ask questions about products and view questions others have asked
  • Increasing sales by answering questions and making sure prospective customers have all the information available to make a purchase decision
  • Het verminderen van retour- en terugbetalingsverzoeken door antwoorden te geven op veelgestelde vragen over producten en door extra informatie te bieden om mogelijk misverstand over productkenmerken of voordelen te voorkomen
  • Improving SEO with content created by your customers – that in turn helps search engines better understand and index your website
  • Sending email notifications to customers about replies to their questions and making them come back to your website

🛒 Google Shopping Integration

  • Generate an XML feed with products for Google Shopping
  • Genereer een XML-feed met productbeoordelingen voor Google Shopping
  • Beoordelingen met sterren weergeven in zoekresultaten van Google Shopping

⬇ Importeer en exporteer beoordelingen

Wil je productbeoordelingen van externe sites toevoegen? Geen probleem.

Gebruik gewoon de functie voor het importeren van beoordelingen, die automatisch beoordelingen in WooCommerce maakt op basis van een CSV-bestand.

Op dezelfde manier kan je WooCommerce beoordelingen exporteren naar een CSV bestand.

Quick and Easy Set-Up

  1. Zorg ervoor dat WooCommerce is geïnstalleerd.
  2. Then, just follow the Getting Started Tutorial on our official support portal or watch the video tutorial.

Get Even More Features – With the Pro Version

CusRev has two plans: Free and Pro. The Pro plan offers additional features and email support – to find out more and purchase a license, please visit CusRev’s website.

Schermafdrukken

  • Enhancements in the reviews section on a product page
  • [cusrev_reviews_grid] shortcode to display a grid of product reviews on any page or post of a website (also available as a Gutenberg block)
  • Enhanced Reviews Section
  • Vragen en antwoorden
  • Review Reminders
  • Review Forms
  • Reviews Grid
  • Reviews Slider
  • Google Shopping XML Product Feed
  • Google Shopping XML Product Reviews Feed
  • Trust Badges
  • Review Reminders (Admin Dashboard)
  • Vragen en antwoorden (Admin Dashboard)
  • Import and Export Reviews
  • Review Tagging (Admin Dashboard)

Blokken

Deze plugin heeft 1 blok.

  • Reviews Grid Block showing a grid with WooCommerce product reviews.

Installatie

  1. Zorg ervoor dat de WooCommerce plugin is geïnstalleerd en geactiveerd. Als het niet geïnstalleerd is, installeer dan WooCommerce. Onze plugin zal niet werken zonder WooCommerce.
  2. Upload de plugin bestanden naar de /wp-content/plugins/ folder, of installeer de plugin direct via het ‘WordPress’ plugins scherm.
  3. Activeer de plugin via het ‘Plugins’ scherm in WordPress
  4. Go the Reviews > Settings in WordPress admin area to configure the plugin

FAQ

Ik vond een bug in de plugin. Hoe krijg ik het opgelost?

Maak een nieuw onderwerp op het ondersteuningsforum en lever gedetailleerde informatie met een schermafdruk aan.

How to get Site Key and Secret Key for reCAPTCHA?

Please visit reCAPTCHA website and sign up for an account. Then, you will be able to get API key pair (Site Key and Secret Key) for your website. Copy these keys and paste into the settings of the plugin.

Will collected reviews be shown as stars in Google?

The standard WooCommerce functionality already includes structured data mark up to display your product reviews effectively within organic search results. This plugin extends the standard functionality and adds some extra mark up to help search engines properly crawl your shop. It is important to understand that having a valid structured data mark up in place makes your website eligible for organic stars in Google but it doesn’t guarantee that they will be shown. You can test the rich snippets using Google’s Structured Data Testing Tool.

How to customize template of the reviews on a single product page?

The plugin uses the standard reviews template provided by WooCommerce and enhances it with the reviews summary bar. If your theme requires a customized reviews template or you would like to use a customized reviews template for some other reason, it is possible to do so. Here is how to do it:
1) Create a folder ‘customer-reviews-woocommerce’ in your current theme’s folder.
2) Copy file ‘ivole-single-product-reviews.php’ from ’templates’ subfolder in the plugin’s folder to the folder created at step 1.
3) Customize the file ‘ivole-single-product-reviews.php’ in the current theme’s folder according to your requirements.

How to Change Sorting of Reviews?

If you would like to change how reviews are sorted on product pages, it is possible to do so using the standard WordPress functionality. Go to Settings -> Discussion menu and find options “Break comments into pages with X top level comments per page and the last/first page displayed by default” and “Comments should be displayed with the older/newer comments at the top of each page”. You can control how reviews are sorted and displayed on product pages by modifying these options.

Beoordelingen

28 januari 2023
I searched quite a few places for a review plugin and was reccomended this one on facebook . It's excellent in every way and my reviews are slowly starting to come in.
21 januari 2023
really easy to install and get up and running. Getting lots of reviews now that I was previously missing.
16 januari 2023
Thank you, the plugin performs without problems and is reliable. You get what they promise.
13 januari 2023
I am immensely grateful for this plugin that works well and is simple to use but effective. It finally made me get the reviews I've been waiting for for a long time and otherwise couldn't get. Thank you!
Lees alle 1.214 beoordelingen

Bijdragers & ontwikkelaars

“Customer Reviews voor WooCommerce” is open source software. De volgende personen hebben bijgedragen aan deze plugin.

Bijdragers

“Customer Reviews voor WooCommerce” is vertaald in 26 talen. Dank voor de vertalers voor hun bijdragen.

Vertaal “Customer Reviews voor WooCommerce” naar jouw taal.

Interesse in ontwikkeling?

Bekijk de code, haal de SVN repository op, of abonneer je op het ontwikkellog via RSS.

Changelog

5.17.1

  • Bug fixes: sending a test email with a review for discount did not work in some situations

5.17.0

  • New feature: a button for removal of reviews verification in bulk (available in the list of reviews in the backend)
  • New feature: an option to hide or display a special icon next to a review together with a nofollow link to the verified copy of the review published on CusRev.com
  • Improvement: ajax_object was renamed to protect it from conflicts with other plugins
  • Bug fixes: local email templates could be sent in a wrong language
  • Bug fixes: [cusrev_all_reviews] shortcode with empty parameters could trigger an error
  • Bug fixes: security vulnerabilities

5.16.0

  • New feature: a button to remove verification of a review (available in the list of reviews in the backend)
  • Improvement: YITH WooCommerce Brands compatibility for populating data to the XML product feed for Google
  • Bug fixes: security vulnerabilities

5.15.0

  • New feature: Private and Live modes for collection of verified reviews via CusRev. Use the Private mode for setting up and testing integration of the plugin with CusRev. Turn on the Live mode after you complete testing and are ready to collect reviews from real customers.
  • Improvement: ‘utf8mb4’ character set for the table to store local reviews
  • Improvement: Q & A, Reminders, and Review Tagging pages are available for users with the Store Manager role
  • Improvement: CSS fixes to improve compatibility with various WordPress themes
  • Bug fix: ‘product_tags’ parameter did not work correctly for the [cusrev_all_reviews] shortcode

5.14.0

  • New feature: an option to add a link to Trust Badges when verification of reviews is disabled

5.13.1

  • Improvement: compatibility with the ‘show reviews in all languages’ feature of WPML

5.13.0

  • New feature: an option to sort reviews displayed with the [cusrev_all_reviews] shortcode
  • New feature: an option to filter reviews by the current user in the [cusrev_all_reviews] shortcode
  • New feature: [material] attribute for Google Shopping XML product feed
  • Improvement: a new user interface element to indicate the number of reviews displayed with the [cusrev_all_reviews] shortcode
  • Improvement: CSS fixes to improve compatibility with WooCommerce and various WordPress themes
  • Bug fix: incorrect sorting of reviews on websites with PHP version older than 8.0

5.12.0

  • New feature: [is_bundle] attribute for Google Shopping XML product feed
  • New feature: an option to hide customer avatars in review blocks on product pages and in the [cusrev_all_reviews] shortcode
  • Improvement: WPML integration for Trust Badges to display the count of reviews in all languages

5.11.0

  • New feature: [multipack] attribute for Google Shopping XML product feed
  • Improvement: featured reviews support for the [cusrev_all_reviews] shortcode
  • Improvement: updated user interface for the [cusrev_all_reviews] shortcode (please clear cache after installing the update)

5.10.0

  • Improvement: rearrangement of elements on the Review Extensions page in the settings
  • Bug fix: replies to reviews did not work correctly with Polylang and WPML plugins
  • Bug fix: undefined array key “total” warning

5.9.0

  • New feature: optional ‘size’ attribute was added to the XML product feeds for Google Shopping
  • Bug fix: incorrect ‘from’ email for Q&A reply notifications displayed on the overview screen for email templates

5.8.1

  • Bug fix: undefined array key ‘verified’
  • Bug fix: trust badges shortcodes are not rendered on the frontend

5.8.0

  • New feature: trust badges for local (no verification) reviews
  • Bug fix: anonymous display name option did not work on local (self-hosted) review forms in some cases

5.7.0

  • Improvement: reduced the number of autoloaded options to improve performance

5.6.5

  • Bug fixes and minor improvements

5.6.4

  • CSS bug fix

5.6.3

  • Improvements in download of media files for cases when reviews have been deleted

5.6.2

  • Bug fixes and minor improvements

5.6.1

  • Bug fixes and minor improvements

5.6.0

  • New feature: enhanced settings for variable product identifiers in the XML reviews feed for Google Shopping
  • Bug fixes and minor improvements

5.5.1

  • Bug fixes and minor improvements

5.5.0

  • New feature: compatibility of local aggregated review forms with WPML
  • Bug fixes and minor improvements

5.4.1

  • Improvement: filter out invalid characters from titles and descriptions of products in XML Product Feed for Google Shopping
  • Bug fixes and minor improvements

5.4.0

  • New feature: improved compatibility of Reviews Grid shortcode with Elementor
  • Bug fixes and minor improvements

5.3.7

  • Bug fixes and minor improvements

5.3.6

  • Bug fixes and minor improvements

5.3.5

  • Bug fixes and minor improvements

5.3.4

  • Bug fixes and minor improvements

5.3.3

  • Bug fixes and minor improvements

5.3.2

  • Bug fixes and minor improvements

5.3.1

  • Bug fixes and minor improvements

5.3.0

  • New feature: responsive design for local review forms
  • Bug fixes and minor improvements

5.2.1

  • Bug fixes and minor improvements

5.2.0

  • New feature: an age restriction option for verified reviews pages of stores selling age-restricted products
  • CSS enhancements – if you use any caching plugins, please clear cache after installing the update
  • Bug fixes and minor improvements

5.1.2

  • Bug fixes and minor improvements

5.1.1

  • Bug fixes and minor improvements

5.1.0

  • New feature: image and video attachments for reviews submitted via local aggregated review forms
  • Bug fixes and minor improvements

5.0.0

  • New feature: Local aggregated review forms to collect customer reviews without third-party verification by CusRev
  • New feature: Traditional and Simplified Chinese language support
  • New feature: support of [sale_price] and [sale_price_effective_date] attributes for Google Shopping XML product feed
  • Bug fixes and minor improvements

4.46

  • Bug fixes and minor improvements

4.45

  • Bug fixes and minor improvements

4.44

  • Bug fixes and minor improvements

4.43

  • New feature: email notifications about replies to Q & A
  • Bug fixes and minor improvements

4.42

  • Bug fixes and minor improvements

4.41

  • Improved compatibility with Polylang

4.40

  • Bug fixes and CSS improvements

4.39

  • New feature: an option to sort a grid with reviews by the number of attached images (‘sort_by’ parameter)
  • Bug fixes and minor improvements

4.38

  • Bug fixes and minor improvements

4.37

  • Bug fixes and minor improvements

4.36

  • New feature: enhanced UI for review tagging in the Admin Dashboard
  • Bug fixes and minor improvements

4.35

  • New feature: filter reviews by rating in the Admin Dashboard
  • Bug fixes and minor improvements

4.34

  • New feature: filter Product and Store reviews in the Admin Dashboard
  • Bug fixes and minor improvements

4.33

  • New feature: view breakdown of reviews by rating on the XML feed status page
  • New feature: like and dislike buttons to display votes for reviews
  • Bug fixes and minor improvements

4.32

  • Bug fixes and minor improvements

4.31

  • New feature: a diagnostics report about hidden reviews linked to products deleted in WooCommerce
  • Bug fixes and minor improvements

4.30

  • New feature: automatic download of videos attached by customers via aggregated review forms into the local WordPress Media Library
  • Bug fixes and minor improvements

4.29

  • Bug fixes and minor improvements

4.28

  • New feature: automatic download of images attached by customers via aggregated review forms into the local WordPress Media Library
  • Bug fixes and minor improvements

4.27

  • New feature: HTML implementation of Trust Badges (supports customizations via templates)
  • Bug fixes and minor improvements

4.26

  • New feature: download and save local copies of videos attached by customers via aggregated review forms (from the ‘Reviews’ page in admin area)
  • Bug fixes and minor improvements

4.25

  • New feature: a setting to create avatars with customer initials on WooCommerce single product pages
  • New feature: download and save local copies of images attached by customers via aggregated review forms (from the ‘Reviews’ page in admin area)
  • Bug fixes and minor improvements

4.24

  • New feature: use discount tiers to offer customers different coupons depending on how many photos/videos they uploaded with reviews
  • Bug fixes and minor improvements

4.23

  • New feature: a search bar for [cusrev_all_reviews] shortcode
  • Bug fixes and minor improvements

4.22

  • New feature: allow customers to share their discount coupons with other people
  • New feature: exclude out-of-stock products from XML feeds for Google Shopping
  • Bug fixes and minor improvements

4.21

  • New feature: create avatars with customer initials in [cusrev_reviews_slider] and [cusrev_reviews_all] shortcodes
  • Bug fixes and minor improvements

4.20

  • New feature: create avatars with customer initials in [cusrev_reviews_grid] shortcode and Gutenberg block
  • Bug fixes and minor improvements

4.19

  • New feature: display of images uploaded by customers in [cusrev_reviews_grid] shortcode and Gutenberg block
  • Bug fixes and minor improvements

4.18

  • New feature: import of reviews from CSV files with semicolon separators
  • Bug fixes and minor improvements

4.17

  • New feature: [cusrev_qna] shortcode to display Q&A block on any page or post
  • Bug fixes and minor improvements

4.16

  • New feature: visual enhancement for the admin area to display bubbles with counts of reviews and Q&A pending moderation
  • Bug fixes and minor improvements

4.15

  • New feature: improved upload of images for reviews left on WooCommerce product pages
  • Bug fixes and minor improvements

4.14

  • New feature: add a “featured” label to reviews and pin them to the top (requires “Lazy Load Reviews” option)
  • Bug fixes and minor improvements

4.13

  • New feature: restrict sending of discount coupons to selected user roles
  • Bug fixes and minor improvements

4.12

  • New feature: “show_summary_bar” parameter for [cusrev_reviews_grid] shortcode
  • Bug fixes and minor improvements

4.11

  • New feature: “show_dots” parameter for [cusrev_reviews_slider] shortcode
  • New feature: attach pictures to existing reviews from WordPress admin area
  • Bug fixes and minor improvements

4.10

  • New feature: support of additional attributes on the XML product feed for Google Shopping (‘color’, ‘gender’, and ‘age_group’)
  • Bug fixes and minor improvements

4.9

  • New feature: “min_chars” parameter for [cusrev_all_reviews], [cusrev_reviews_grid], and [cusrev_reviews_slider] shortcodes. Use it to set the minimum number of characters that a review must have to be displayed. If this argument is “0”, then all reviews (including rating-only reviews) will be displayed.
  • Bug fixes and minor improvements

4.8

  • New feature: “Show more” button can be added to [cusrev_all_reviews] shortcode to replace pagination
  • Bug fixes and minor improvements

4.7

  • New feature: improved summary of reviews on product pages and in [cusrev_all_reviews] shortcode
  • Bug fixes and minor improvements

4.6

  • New feature: ‘product_tags’ parameter for [cusrev_all_reviews], [cusrev_reviews_grid], and [cusrev_reviews_slider] shortcodes
  • Bug fixes and minor improvements

4.5

  • New feature: display count of answered questions next to the product rating and under the product name
  • Bug fixes and minor improvements

4.4

  • New feature: lazy loading attribute for pictures uploaded by customers
  • New feature: ‘Show more’ button to fetch and display additional Q & A on product pages
  • New feature: Search for Q & A on product pages
  • Bug fixes and minor improvements

4.3

  • New feature: verified owner and store manager badges for Q & A
  • Bug fixes and minor improvements

4.2

  • New feature: upvote and downvote for Q & A
  • Bug fixes and minor improvements

4.1

  • New feature: {customer_last_name} variable for email templates
  • New feature: add answers to questions from the frontend
  • New feature: reCAPTCHA for questions and answers
  • Bug fixes and minor improvements

4.0

  • New feature: questions and answers
  • Bug fixes and minor improvements