Integration for Freshsales – Contact Form 7, WPForms, Elementor, Gravity Forms & More

FAQ

Which WordPress forms support Freshsales CRM integration?

This plugin offers complete Freshsales CRM integration with major WordPress form plugins. It enables automatic creation of contacts, deals, or tickets in Freshsales from form submissions. Supported form builders include:

• Contact Form 7 – Connect Contact Form 7 to Freshsales CRM to auto-create CRM records.
• WPForms – Integrate WPForms with Freshsales CRM for real-time data syncing.
• Elementor Forms – Send Elementor form submissions to Freshsales CRM automatically.
• Gravity Forms – Sync Gravity Forms entries with Freshsales CRM using custom field mapping.
• Formidable Forms – Map Formidable Forms to Freshsales CRM fields for automatic CRM record creation.

How to connect Contact Form 7 to Freshsales CRM? (Contact Form 7 to Freshsales Integration)

To set up Contact Form 7 to Freshworks CRM integration and sync form data automatically:

• Go to the plugin settings and open the Setup tab.
• Select Contact Form 7 from the supported form plugins.
• Choose your connected Freshsales CRM account.
• Map Contact Form 7 fields (name, email, etc.) to Freshsales CRM fields.
• Save the integration to enable Contact Form 7 to Freshsales form syncing.

How to integrate WPForms with Freshsales CRM? (WPForms to Freshsales CRM Integration)

To enable WPForms to Freshworks CRM integration and auto-create records:

• Open plugin settings and go to the Setup tab.
• Choose WPForms as your form type.
• Select your Freshsales CRM account.
• Map WPForms fields (name, phone, message) to Freshsales fields.
• Save the integration to start WPForms Freshsales form syncing.

How to send Elementor Forms to Freshsales CRM? (Elementor to Freshsales Integration)

Yes, the plugin fully supports Elementor Forms Freshworks CRM integration. Follow these steps:

• Go to the plugin Setup section.
• Choose Elementor Forms from the list of supported plugins.
• Select the Freshsales CRM account for syncing.
• Map Elementor fields to Freshsales CRM properties.
• Save and enable Elementor to Freshsales form submission syncing.

Does this plugin support Gravity Forms Freshsales CRM integration? (Gravity Forms to Freshsales CRM Sync)

Absolutely. You can connect Gravity Forms to Freshworks CRM with these steps:

• Open the plugin settings and navigate to the Setup section.
• Select Gravity Forms from the plugin list.
• Choose your connected Freshsales CRM account.
• Map Gravity Forms fields (like name, email, phone) to Freshsales CRM fields.
• Save the integration to begin Gravity Forms to Freshsales syncing.

How to connect Formidable Forms with Freshsales CRM? (Formidable Forms Freshsales Integration)

You can sync Formidable Forms with Freshworks CRM to create contacts or deals automatically:

• Open plugin settings and access the Setup tab.
• Choose Formidable Forms as the form plugin.
• Select your Freshworks CRM account.
• Map Formidable Forms fields to the matching Freshsales CRM fields.
• Save the setup to start Formidable Forms to Freshsales integration.

Can I map custom fields in Freshsales CRM?

Yes, the plugin supports advanced custom field mapping:

• You can map any form field—including Contact Form 7, WPForms, or Elementor fields—to Freshsales custom properties.
• This allows for clean, structured CRM data and advanced automation workflows.

What happens if a form submission fails to sync with Freshsales CRM?

If syncing fails:

• The failed submission will appear in the Error Logs.
• You can view detailed Freshsales error messages.
• Use the Resync button to retry the failed record.
• Need help? Contact Support.

Is a Freshsales CRM account required for this plugin to work?

Yes. An active Freshsales CRM account is required to connect your WordPress forms and enable syncing.

How secure is the Freshsales CRM integration?

The plugin ensures security and compliance in every connection:

• Encrypted data transfer with Freshsales servers.
• Follows GDPR-compliant data processing practices.