Title: Chatim – Live Chat &amp; AI Chatbot
Author: Chatim
Published: <strong>25 juli 2025</strong>
Last modified: 8 september 2026

---

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![](https://ps.w.org/chatim-live-chat-chatbot/assets/banner-772x250.png?rev=3726500)

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# Chatim – Live Chat & AI Chatbot

 Door [Chatim](https://profiles.wordpress.org/chatim/)

[Download](https://downloads.wordpress.org/plugin/chatim-live-chat-chatbot.1.0.1.zip)

 * [Details](https://nl.wordpress.org/plugins/chatim-live-chat-chatbot/#description)
 * [Beoordelingen](https://nl.wordpress.org/plugins/chatim-live-chat-chatbot/#reviews)
 *  [Installatie](https://nl.wordpress.org/plugins/chatim-live-chat-chatbot/#installation)
 * [Ontwikkeling](https://nl.wordpress.org/plugins/chatim-live-chat-chatbot/#developers)

 [Ondersteuning](https://wordpress.org/support/plugin/chatim-live-chat-chatbot/)

## Beschrijving

Chatim adds a live chat widget and an AI chatbot to your WordPress site in two minutes.
Talk to visitors in real time from a shared inbox, let a no-code chatbot qualify
leads and answer FAQs while you are away, and hand off to Chatim AI trained on your
own pages when you want 24/7 automated support.

The free plan includes live chat, the visual chatbot builder and visitor tracking.
No credit card required.

#### Live chat for WordPress

 * Real-time chat with website visitors from a shared team inbox
 * See what page the visitor is on, their location, browser and device
 * Quick replies (canned responses) for common questions
 * Chat history, internal notes, visitor statuses (New, Lead, Customer, Closed)
 * Email and browser push notifications when a new chat starts
 * Unlimited team members on paid plans; assign chats to agents

#### No-code chatbot builder

 * Drag-and-drop flow builder: messages, buttons, forms, conditions, delays, carousels
 * Collect name, email and phone with validated forms
 * Route visitors by their answers (IF / ELSE conditions on collected variables)
 * Send email or push notifications and change visitor status from the flow
 * Ready-made chatbot templates to start from
 * Hand off to a human agent or to the AI assistant from any step

#### AI chatbot (Chatim AI)

 * AI assistant that answers only from your content: add pages, scrape a URL or 
   your whole sitemap into the knowledge base
 * Handles unlimited questions 24/7, in your visitor’s language
 * Falls back to live chat, a contact form or closes the chat when it cannot help
 * Usage-based monthly limits per plan, no API keys to manage

#### Contact buttons and messaging channels

 * Floating contact button with WhatsApp, Telegram, Facebook Messenger, Instagram,
   click-to-call and email (Pro)
 * Receive WhatsApp, Telegram, Messenger and Instagram conversations in the same
   inbox as web chat (paid plans)

#### Widget you can customize

 * Colors, button shape, header avatar and logo, welcome text, position
 * Proactive triggers: open the chat on exit intent, after N pages, for returning
   visitors, on specific URLs, or on a custom event from JavaScript
 * Cookie consent mode: the widget waits for consent before storing anything for
   visitors from GDPR regions
 * Loads asynchronously, does not affect Core Web Vitals
 * Works with any theme and page builder (Elementor, Divi, Bricks, Gutenberg) and
   with WooCommerce stores

#### Integrations and developer tools

 * Slack, Pipedrive, webhooks and a REST API (see plan details)
 * JavaScript SDK: open or close the widget, set visitor variables (plan, user ID),
   trigger custom events
 * Export visitors and leads to Excel or CSV
 * Dashboard analytics: chats, leads, referral sources, browsers and devices

#### Pricing

 * **Free** – 1 user, live chat, chatbot flow, visitor tracking
 * **Starter** – unlimited team members, email notifications, custom branding
 * **Pro** – Chatim AI, contact buttons, messaging channels, webhooks, SDK, analytics,
   export
 * **Ultimate** – more AI conversations, white label, API access, Slack, dedicated
   support

Every new account starts with a 14-day Pro trial, no card required. Current prices:
[chatim.app/pricing](https://chatim.app/en/pricing/?utm_source=wpdirectory&utm_medium=readme&utm_campaign=wordpress).

#### How it works

 1. Install and activate the plugin
 2. Go to **Settings  Chatim** and sign in (or create a free account)
 3. Pick the site you want to connect — the widget goes live on every page
 4. Build your chatbot, train the AI and customize the widget from the Chatim dashboard

#### Support

 * Live chat on [chatim.app](https://chatim.app/en/?utm_source=wpdirectory&utm_medium=readme&utm_campaign=wordpress)
 * Email: support@chatim.app
 * [Documentation](https://chatim.app/en/documentation/) · [WordPress install guide](https://chatim.app/en/documentation/how-to-install-on-wordpress/)

### External Services

This plugin connects to services operated by Chatim LLC. A Chatim account is required.

**Chatim API (https://api.chatim.app)**
 Used from the WordPress admin only: to 
sign in, list the sites in your Chatim account and connect one of them to this WordPress
site. Data sent: your Chatim email and password at sign-in, a short-lived access
token for the following requests, and the selected site ID. The token is discarded
after the site is connected; the plugin stores only the selected project ID and 
name in WordPress options.

**Chatim widget (https://chatimwidget.com)**
 Loaded on the public pages of your
site once a project is connected. It provides the chat interface. Data sent: visitor
messages, form answers, the page URL, browser and device information and a visitor
session identifier needed to keep the conversation. Where required by law the widget
asks for consent before storing anything.

[Privacy policy](https://chatim.app/en/privacy-policy/) · [Terms of service](https://chatim.app/en/terms-of-service/)

**Trademarks:** WhatsApp, Telegram, Facebook Messenger, Instagram, Slack, Pipedrive,
WooCommerce, Elementor and WordPress are trademarks of their respective owners. 
Chatim is an independent product and is not affiliated with, endorsed by or sponsored
by any of them; their names are used only to describe which services the plugin 
can connect to.

## Schermafbeeldingen

[⌊Chat widget on your site with live agent, AI and chatbot modes⌉⌊Chat widget on
your site with live agent, AI and chatbot modes⌉[

Chat widget on your site with live agent, AI and chatbot modes

[⌊Shared inbox: live chat with visitors, see the page they are on⌉⌊Shared inbox:
live chat with visitors, see the page they are on⌉[

Shared inbox: live chat with visitors, see the page they are on

[⌊Drag-and-drop chatbot builder with forms, conditions and AI handoff⌉⌊Drag-and-
drop chatbot builder with forms, conditions and AI handoff⌉[

Drag-and-drop chatbot builder with forms, conditions and AI handoff

[⌊Chatim AI answering visitors from your knowledge base⌉⌊Chatim AI answering visitors
from your knowledge base⌉[

Chatim AI answering visitors from your knowledge base

[⌊AI knowledge base: scrape your pages or sitemap⌉⌊AI knowledge base: scrape your
pages or sitemap⌉[

AI knowledge base: scrape your pages or sitemap

[⌊Widget settings: colors, shape, avatar, live preview⌉⌊Widget settings: colors,
shape, avatar, live preview⌉[

Widget settings: colors, shape, avatar, live preview

[⌊Visitors and leads with export to Excel/CSV⌉⌊Visitors and leads with export to
Excel/CSV⌉[

Visitors and leads with export to Excel/CSV

[⌊Dashboard analytics: referral traffic, browsers, devices⌉⌊Dashboard analytics:
referral traffic, browsers, devices⌉[

Dashboard analytics: referral traffic, browsers, devices

## Installatie

 1. In your WordPress admin go to **Plugins  Add New**, search for “Chatim”, click **
    Install Now**, then **Activate**.
 2. Go to **Settings  Chatim**.
 3. Sign in with your Chatim email and password, or click **Create Account** to register
    for free at [account.chatim.app](https://account.chatim.app/signup?utm_source=wpdirectory&utm_medium=readme&utm_campaign=wordpress).
 4. Choose the site (project) to connect. The chat widget is added to every page automatically.
 5. Customize the widget, build your chatbot and add AI knowledge from the Chatim dashboard.

Manual alternative: paste the snippet from **Install** in your Chatim dashboard 
into your theme footer or a header/footer scripts plugin — see the [install guide](https://chatim.app/en/documentation/how-to-install-on-wordpress/).

## FAQ

### Is Chatim free?

Yes. The free plan includes live chat, the chatbot builder and visitor tracking 
for one user. Paid plans add team members, Chatim AI, integrations and more. New
accounts get a 14-day Pro trial without a card.

### Do I need a Chatim account?

Yes. The plugin connects your WordPress site to your Chatim project; chats, chatbot
flows and AI settings are managed in the Chatim dashboard at account.chatim.app.

### Does the widget slow down my site?

No. The widget script loads asynchronously after your page content and does not 
block rendering, so it has no impact on Core Web Vitals.

### Does it work with WooCommerce, Elementor and other page builders?

Yes. The widget is injected via `wp_enqueue_scripts`, so it works with any theme,
WooCommerce and every page builder.

### Can the AI chatbot answer questions about my site?

Yes. Add pages to the AI knowledge base by scraping a URL or your sitemap, or paste
text. Chatim AI answers only from that content and hands off to a human, a contact
form or closes the chat when it cannot help.

### Can I chat on WhatsApp, Telegram, Messenger or Instagram?

Yes. Connect those channels in **Integrations** and messages arrive in the same 
inbox. The contact button with WhatsApp, Telegram, Messenger, Instagram, call and
email links is included from the Pro plan.

### Is it GDPR compliant?

The widget supports a consent mode that stores nothing for visitors from consent-
required regions until they accept. Data is processed under Chatim’s privacy policy
and DPA.

### I signed in but the site is not listed

Create the site (project) in your Chatim dashboard first, then click **Refresh**
in the plugin. You can also connect any site by pasting its Project ID from **Install**
in the dashboard.

### I signed up with Google – how do I sign in from the plugin?

Set a password in your Chatim profile (Profile  Password), or paste your Project
ID from the dashboard’s Install page into the plugin.

## Beoordelingen

Er zijn geen beoordelingen voor deze plugin.

## Bijdragers & ontwikkelaars

“Chatim – Live Chat & AI Chatbot” is open source software. De volgende personen 
hebben bijgedragen aan deze plugin.

Bijdragers

 *   [ Chatim ](https://profiles.wordpress.org/chatim/)

[Vertaal “Chatim – Live Chat & AI Chatbot” in je eigen taal.](https://translate.wordpress.org/projects/wp-plugins/chatim-live-chat-chatbot)

### Interesse in ontwikkeling?

[Bekijk de code](https://plugins.trac.wordpress.org/browser/chatim-live-chat-chatbot/),
haal de [SVN repository](https://plugins.svn.wordpress.org/chatim-live-chat-chatbot/)
op, of abonneer je op het [ontwikkellog](https://plugins.trac.wordpress.org/log/chatim-live-chat-chatbot/)
via [RSS](https://plugins.trac.wordpress.org/log/chatim-live-chat-chatbot/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.1

 * Renamed the plugin to “Chatim – Live Chat & AI Chatbot” and added a trademark
   notice (directory guideline compliance); no functional changes

#### 1.0.0

 * Fix: sign-in from the plugin failed after a Chatim API update
 * New: connect a site by Project ID (works for Google sign-in accounts)
 * Security: administrator capability checks on all plugin actions; escaped API 
   values in the admin UI
 * Changed: no PHP sessions – sign-in token is stored as a short-lived WordPress
   transient
 * Changed: widget embed uses the current `window.chatim.settings` format
 * Compatibility: tested with WordPress 7.1; requires PHP 7.4
 * New: translation-ready (text domain) with bundled Russian, Ukrainian, Romanian,
   Spanish and French translations
 * Updated listing: new screenshots, description, FAQ

#### 0.0.1

 * Initial release

## Meta

 *  Versie **1.0.1**
 *  Laatst geüpdatet **1 maand geleden**
 *  Actieve installaties **Minder dan 10**
 *  WordPress versie ** 5.0 of nieuwer **
 *  Getest t/m **7.1.3**
 *  PHP versie ** 7.4 of nieuwer **
 *  Taal
 * [English (US)](https://wordpress.org/plugins/chatim-live-chat-chatbot/)
 * Tags
 * [AI Chatbot](https://nl.wordpress.org/plugins/tags/ai-chatbot/)[chat widget](https://nl.wordpress.org/plugins/tags/chat-widget/)
   [chatbot](https://nl.wordpress.org/plugins/tags/chatbot/)[customer support](https://nl.wordpress.org/plugins/tags/customer-support/)
   [live chat](https://nl.wordpress.org/plugins/tags/live-chat/)
 *  [Geavanceerde weergave](https://nl.wordpress.org/plugins/chatim-live-chat-chatbot/advanced/)

## Waarderingen

Er zijn nog geen beoordelingen ingediend.

[Je beoordeling](https://wordpress.org/support/plugin/chatim-live-chat-chatbot/reviews/#new-post)

[Bekijk alle beoordelingen](https://wordpress.org/support/plugin/chatim-live-chat-chatbot/reviews/)

## Bijdragers

 *   [ Chatim ](https://profiles.wordpress.org/chatim/)

## Ondersteuning

Iets te melden? Hulp nodig?

 [Het supportforum bekijken](https://wordpress.org/support/plugin/chatim-live-chat-chatbot/)